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Capital One Loan Protection

Have you ever paid a late payment fee or over the limit charge on your credit card? If so, did you realise you may be entitled to claim a refund?

In 2006, the Office of Fair Trading investigated charges applied by banks and credit card companies for late payments and over the limit fees. It was found that these charges could be as high as £35 and were applied on each occasion a late payment was made or a limit exceeded. Banks tried to justify these charges by claiming they were essential to cover costs incurred. The Office of Fair Trading rejected this idea; however, finding that a maximum of charge of £12 should be applied. Since the investigation most lenders have lowered these bank charges and now, if you have paid them in the past, you could be entitled to make a claim.

To find out more about reclaiming unfair credit card charges you can speak to a member of our team today by calling 0207 471 2000. We also assist customers in reclaiming mis-sold payment protection cover. If you have taken out a Capital One loan protection policy within the last 10 years that you believe may have been mis-sold you could be entitled to claim compensation.

Investigations conducted by the Financial Services Authority and the Office of Fair Trading in 2006 found significant issues with the way payment protection cover was being sold across the lending world. As a consequence, several lenders were fined and the industry as a whole was warned to improve standards. One of the lenders fined as part of the investigation was Capital One who was fined with regard to failings in sales that took place between January 2005 and April 2006. The major issue highlighted was the fact the lender had failed to issue policy documentation.

If you feel your Capital One loan protection policy was mis-sold, call our team today on 0207 471 2000.

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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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