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Mis Sold Payment Protection Plans

 If you have been mis sold payment protection plans you are probably keen to know how you can claim your money back. Before you start the process it is important that you clearly understand how your policy was mis-sold. The term 'mis-selling' can encompass a variety of failures connected with the sale of a payment protection plan.

Where you given limited, misleading or incorrect information?

 One of the major ways in which people have been mis sold PPI is as a result of being given incomplete or incorrect information. In the past, some lenders would provide only limited information regarding the terms and conditions of the policy, this meant customers sometimes got an unclear picture of the policy they were purchasing or were not aware of the high number of exemptions. In some cases salepeople focused solely on the positives of the insurance to help promote sales. Other, more unscrupulous, salespeople were also found to have given customers completely incorrect information, for example that they had to have the cover or that it would improve their chances of being approved for the loan. These are all examples of mis sold payment protection plans for which you may be able to make a claim.

Were you sold a policy you didn't need or couldn't use?

Another aspect of mis sold payment protection involves policies being sold to customers for didn't not need them or couldn't use them. You may not need a policy if, for example, you had a policy in place already, were in secure employment or were entitled to full sick pay from your employer. If you were unemployed, retired or in full time education when you were sold your policy it should never have been offered to you - payment protection covers for loss of employment, if you did not have a job at the time why would you need one? In other cases customers who were ineligible to use the cover were sold it, for example customers who were self-employed or over the age of 65.

If you think you may have been mis sold payment protection plans, contact our team on 0207 471 2000


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