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Missold Payment Protection

In the past many people who took out loans, mortgages or credit cards were also sold something called payment protection cover. The catch is that no one over the age of 65 is usually able to receive the benefits of a policy such as this. This means essentially that these people have been missold payment protection. The trouble occurs when this mistake is not caught in a timely manner. This means the person pays into the policy for a number of years before it becomes evident that he/she was missold payment protection. When this happens the one thing that becomes crystal clear right away is that the money he/she has paid for the policy with the monthly payments has essentially gone right out the window. As a result the natural reaction is to try and get the money back.

Get Help

If you are over 65 and have been missold payment protection then get help right away. Payment protection insurance claims have become increasingly common and you have the right to make a complaint. Many people who have been mis-sold an unsuitable policy have already received payment protection refunds. You can approach your bank directly and appeal to the Financial Ombudsman Service if necessary, but if you would like assistance with your claim we could help.

For more information regarding the claims process or to start your claim, complete our online claim form or call one of our claims handlers on 0207 471 2000. Remember, you could have been missold payment protection on a loan, mortgage, hire purchase agreement, store or credit card. You can even make a claim if you have paid off your loan or no longer use your card.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit 16, Elysium Gate, 126 New Kings Road, London, SW6 4LZ and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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