Belmont Thornton Logo
PPI Claims - About PPI

PPI Claim News - 14/1/2010

 
Loan Insurance: Bank of Scotland slammed by small businesses

The Bank of Scotland's services for small enterprises have been criticised for changes to the way the firm handles its business customers, the BBC reports today (January 14th).

Having moved its business relationship managers out of branch offices in Scotland, clients now have to phone a call centre.

The Federation of Small Businesses (FSB) has said that its members feel "abandoned" by the changes, although the bank insists that it still sends its employees to see business customers face to face.

Andy Willox, policy convenor for the FSB, told the news provider: "I find it astonishing that the Bank of Scotland says this is what their small business customers want.

"Our members say the exact opposite. And despite the bank's protestations to the contrary, our members are receiving a drop in service level, without any drop in their bank charges"

Bank of Scotland is part of the Lloyds Banking Group, which ran a re-financing scheme at the end of last year.

If you would like to get your payment protection insurance back - PPI Claim from Bank of Scotland then fill out the Quick Claim form or call Belmont Thornton on 0845 526 0000 for PPI claim adviceADNFCR-2776-ID-19558752-ADNFCR



Bookmark and Share
Tell a Friend
blog comments powered by Disqus

Enquiry Form

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Town
County
Post Code 
Email 
Circumstances
Claim Back Mis-Sold PPI Button

Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

By using our web-site, you agree that we can place the types of cookies described in our privacy policy on your device.Hide