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PPI Claim News - 9/3/2010

PPI: Report slams bailout banks' 'aggressive' customer tactics

Taxpayer-funded banks are using "aggressive" tactics to target vulnerable consumers, a new report has claimed.

Westminster's Scottish affairs committee revealed that the part-nationalised banks are using "unacceptable behaviour" to claw back consumer debts despite being supported by billions of pounds worth of public money.

It claimed that frontline banking staff are hammering "unsuitable" products through to consumers, such as high interest credit cards, personal loans, home loans and car loans.

Committee members also revealed they are "not convinced that there has been a change of culture within banks as a result of the crisis" and claimed that the attitude of banking staff was "unsympathetic" to the customer.

The committee commented: "We took evidence that suggests customers are not being fairly treated by the very banks being supported by taxpayers' money to the tune of billions of pounds," according to a report in the Daily Record.

The report follows revelations that the taxpayer-owned Royal Bank of Scotland (RBS) and Lloyds Banking Group (LBG) had administered multimillion pound bonus schemes to staff, despite posting a combined loss for 2009 of almost £10 billion.

If you would like to get your payment protection insurance back - PPI Claim from RBS or LBG then fill out the Quick Claim form or call Belmont Thornton on 0845 526 0000 for PPI claim advice.ADNFCR-2776-ID-19657721-ADNFCR

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