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PPI Claim News - 10/3/2010

PPI complaints against bailout banks soar

Mis-sold payment protection insurance (PPI) has seen the number of complaints about the publicly saved banks soar, a new report reveals.

According to figures from the independent Financial Ombudsmen Service, complaints against Royal Bank of Scotland (RBS) and Lloyds Banking Group (LBG) in the latter half of 2009 reached 5,476 and 17,000 respectively, as reported in the Daily Mail.

Public dissatisfaction about overcharging, hikes in credit card rates and mis-sold insurance policies such as unnecessary payment protection insurance, has driven the surge in complaints.

Commenting on the figures, Marc Gander, from the campaigning Consumer Action Group, told the news provider: "As far as we can see, all of the banks handle customer complaints poorly, aggressively and dismissively [which is] fatiguing the customer."

The revelation comes less than two weeks after both of the bailout banks posted multibillion pound losses for 2009.

RBS, which is 84 per cent taxpayer-owned, reported a loss of £3.6 billion, while the figure from 41 per cent taxpayer-funded LBG was almost double that at £6.3 billion.

If you would like to get your payment protection insurance back - PPI Claim from RBS or LBG then fill out the Quick Claim form or call Belmont Thornton on 0845 526 0000 for PPI claim advice.ADNFCR-2776-ID-19660369-ADNFCR

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