Belmont Thornton Logo
PPI Claims - About PPI

PPI Claim News

 
Bank charges: Consumers have 'no proof' of deposit at paying-in machines

UK consumers have been warned that some bank paying-in machines do not provide sufficient evidence of a deposit.

The machines are prevalent throughout bank branches across the country but many of them do not provide adequate receipts.

Customers at major banking groups including Santander, Lloyds, Nationwide, Royal Bank of Scotland and HSBC will receive a slip which shows that a transaction took place but not how much was paid, reports the Daily Mail.

Furthermore, Barclays provide receipts which do not actually prove a deposit was even made but are used merely to assist staff locate missing envelopes.

James Daley, editor of Which? Money, told the news provider: "If banks are not willing to provide a guarantee, then they should be putting signs up at the machine warning customers."

The six aforementioned firms have begun to phase in new machines which do provide proof of the value of deposits but some branches are yet to install them.

The Financial Ombudsman Service revealed that only half of all complaints it received about missing deposits were upheld last year.

Posted by Charles Baker

Charles is a reputed financial analyst with almost decades of experience under his belt ADNFCR-2776-ID-800030942-ADNFCR



Bookmark and Share
Tell a Friend
blog comments powered by Disqus

Enquiry Form

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Town
County
Post Code 
Email 
Circumstances
Claim Back Mis-Sold PPI Button

Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

By using our web-site, you agree that we can place the types of cookies described in our privacy policy on your device.Hide