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Payment protection: Beware of emails that ask for financial information

People have been warned that they should not answer emails that ask for financial information.

Tony Neate, managing director at, the UK's national internet security awareness campaign, made these claims while revealing how consumers can protect themselves against phishing emails.

He said: "Set up your security so that it recognises phishing emails and never answer emails where people ask you for personal or financial information or username and password.

"Financial institutions will never ask you for a username and password in an email. My suggestion to anybody who gets these emails is to delete it."

Mr Neate added that people should not open a phishing email or any attachments from unknown email addresses.

According to research by, one in ten people are fooled by spam financial emails.

It found that 13 per cent of people have replied to a spam email and only 35 per cent claim to have placed a spam filter on their emails.

Jennifer Haines

Jennifer's speciality knowledge is credit card changes and balance transfers.

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