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Loan charges: Consumers advised to seek help as soon as they have trouble with debts

People who are struggling with loan charges and are getting into mortgage arrears have been advised to seek help as soon as they run into trouble.

Catherine Hearnden, director at independent financial advisers MyMortgageDirect, claims that people are "going wrong" by not seeking out advise as soon as they are faced with debt problems.

She said: "If people are going into mortgage arrears now, they should really sit down with someone and look at all of their financial outgoings, their mortgages and credit card debts and everything like that, and see if there is some way of either consolidating or talking to the various providers to make sure that they can come to some arrangement."

Ms Hearnden added that people should look at their mortgage arrangements and get help.

Her comments follow research by debt charity Consumer Credit Counselling Service, which found that budget pressures, such as inflation and wage freezes, have meant many people are unable to pay their mortgages.

Jennifer Haines

Jennifer's speciality knowledge is credit card changes and balance transfers.

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