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PPI refunds: CAB warns of debt help scammers

People who are struggling with escalating credit card charges and spiralling loan claims may be relieved to receive a phone call from the Citizens Advice Bureau (CAB), but the organisation has warned any contact such as this is likely to be a scam.

It confirmed that no genuine CAB advisor will text or call a member of the public "out of the blue", nor will anyone connected with the charity.

Criminals can also offer to help people with payment protection insurance claims or a range of other financial matters.

These callers are imposters, preying on men and women with financial problems and offering "fake 'debt help'", the CAB warned.

Furthermore, text messages or cold calls from a person who claims to be from the recipient's bank are also "almost certainly a scam", it continued.

The group recommended that people who receive these communications should ensure they do not confirm or provide any of their personal details before contacting Action Fraud.

Samantha Clarke
Samantha is a former banking assistant and has over ten years experience in retail banking.ADNFCR-2776-ID-801436223-ADNFCR

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