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'Speak to bank' if struggling with loan charges

People with unsustainable loan claims or insurmountable credit card charges ought to talk to their lender, it has been said.

The Cooperative Bank's head of banking Robin Taylor explained that it is in both the customer and the lender's interest to talk about the financial difficulties of borrowers.

Speaking about debts is done in a "more relaxed atmosphere" than it was historically, he remarked, noting it is not longer "a case of having to sit in front of the bank manager".

"The banks are there to help," the representative declared, although he pointed out a number of other organisations can provide confidential, free advice to debtors.

Some of the groups highlighted by Mr Taylor include the Consumer Credit Council and National Debtline.

Recently, the Consumer Credit Counselling Service revealed it has helped 69,663 people with their overdrafts during the first six months of 2012, with this form of debt becoming an increasingly common problem.

Amir Hussain
Amir specialises in personal loans, consumer debt and debt managementADNFCR-2776-ID-801470048-ADNFCR

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