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Ryanair faces criticism over new credit card charges

Low budget airline Ryanair has decided to scrap an unlawful £6 fee on customers who buy tickets with a debit card, but have introduced a £6 website admin fee and two per cent credit card charges.

The firm has said the two per cent levy means it will be able to comply with a ruling by the Office of Fair Trading (OFT), but the government has rejected this claim.

"We have not required any airline to introduce new payment charges, increase their credit card charges or scrap any discounts they wish to offer,” said an OFT spokesman.

"We took action to make sure that debit card charges are included in the headline price and credit card charges are transparent and not sprung on shoppers towards the end of the booking process."

Ryanair responded by saying that the OFT was trying to distance itself from "anti-consumer rulings" and that before the legislation airlines could work with card providers so that customers could avoid these fees.

It then added that, since it has put customers in a position where it has to pay these fees, then the OFT should step forward to pay on the flyer's behalf.

These new charges add to the existing charges of 25p per person, per flight in response to the EU's Emissions Trading Scheme and £2 per person, per flight for the EU 261 Levy, which is paid to compensate passengers for delays.

Samantha Clarke

Samantha is a former banking assistant and has over ten years experience in retail banking.ADNFCR-2776-ID-801501764-ADNFCR



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