Belmont Thornton Logo
PPI Claims - About PPI

PPI Claim News

PPI to dominate FOS workload for ‘years to come’

After what has been the busiest year ever for the Financial Ombudsman Service (FOS) thanks to more than 200,000 complaints over mis-sold payment protection insurance (PPI), the organisation expects the issue to dominate its activity into next year.

Natalie Ceeney, the chief executive and chief ombudsman at the FOS, told the Financial Times Adviser that it has had to adapt to deal with PPI complains, leading to it doubling in size in a year.

“We have fully trained an additional 500 case assessors who are dedicated to dealing with PPI disputes and we’re gearing up to ensure we have the right people in place to deal with the ongoing volume of complaints across all areas next year,” said Ms Ceeney.

The way businesses are charged following a PPI claim is set to be changed too. This should make the process more transparent and fair, while ensuring many small firms do not have to pay case fees at all.

Compensation payouts for mis-sold PPI by British banks is expected to total more than £15 billion, with claims likely to be made for years to come.

Amir Hussain

Amir specialises in personal loans, consumer debt and debt management.ADNFCR-2776-ID-801513020-ADNFCR

Bookmark and Share
Tell a Friend
blog comments powered by Disqus

Enquiry Form

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Post Code 
Claim Back Mis-Sold PPI Button

Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

By using our web-site, you agree that we can place the types of cookies described in our privacy policy on your device.Hide