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Bank charges: Nationwide experiences technical glitches again

Nationwide has been the victim of a technical glitch once again. Customers have been unable to access account information, after the online banking service went down.

For certain consumers, data was also inaccessible in-branch, creating problems for users of the bank.

Nationwide has apologised and assured customers that it is working as quickly as possible to fix the problem.

However, this isn't the first time customers have been experienced electronic failures and last July an error led to double payments being taken, which could have left consumers facing bank charges.

The bank attributed this to a "one-off human error" but 704,426 account holders were affected.

Royal Bank of Scotland was also recently the subject of a technical malfunction and customers were left unable to log into their accounts following an error with their mobile banking app.

This occurred but weeks after customers were left locked out of the accounts, with some cards swallowed at cash machines.

Samantha Clarke

Samantha is a former banking assistant and has over ten years experience in retail banking.ADNFCR-2776-ID-801575954-ADNFCR

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