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Payment Protection Agency

If you have been mis-sold payment protection insurance you are probably keen to start making a claim and recovering your money. Before you start, it is wise to find out as much information as possible about mis-selling and the claims process. In cases like this it can be helpful to contact a payment protection agency.

The Loan Protection - what is it?

Loan protection is supposed to protect a borrower in the event they become sick, have an accident or are made redundant by stepping in to take over repayments. The trouble is it can be very expensive - leaving borrowers with significant extra bank charges - and is often not suitable for everyone. The high number of exemptions also means that many customers who try and get a payout from their policy are refused.

Difficulty Reclaiming PPI

Some customers have reported having difficulty reclaiming PPI with some banks rejecting a high number of claims. This is why it is particularly import to arm yourself with the maximum amount of information before you make your complaint and why a payment protection agency might be useful.

Working Together to Reclaim Bank Charges

Together with a payment protection agency you can make a claim for mis-sold loan protection insurance. A good payment protection agency will guide you through the whole process and will explain everything clearly.

What You Need to Apply for a PPI Refund

To beginning making your claim you will just need a few simple pieces of information including the name of your lender and your loan agreement or reference number. It may also be useful to have a copy of your original paperwork or loan agreement to refer to. If you don't have this you can request a copy from your bank.


If you would like assistance making your claim or would just like more information on mis-selling and the claims process 0207 471 2000

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Belmont Thornton Limited is regulated by the Financial Conduct Authority in respect of regulated claims management activities; FRN:838450

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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