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What is PPI?

 You have probably heard about the scandal surrounding mis-sold payment protection insurance and you may already have wondered whether you could be entitled to claim back PPI, but what is PPI and how was it mis-sold? PPI stands for payment protection insurance. It is a type of insurance cover attached to loans, mortgages and credit cards and it is meant to protect the policyholder by stepping in to take over debt repayments in the event they cannot work due to sickness, accident or involuntary unemployment.

How was PPI mis-sold?

There were many ways in which PPI was mis-sold. Some examples include: customers being told they had to have the cover, customers being told taking the cover would improve their chances of being given the loan and customers being sold the cover without a clear explanation of the policy terms. Other examples include where a customer has been sold a policy that is unsuitable for their needs or that they are ineligible to use. If any of these circumstances apply to you, you could request a payment protection claim back form and start claiming back bank charges today.

Getting started

 If you feel you may be entitled to make a PPI refund. You can start your claim today by 0207 471 2000 or by filling out our quick claim form. We will send you out a payment protection claim back form with everything you need to get started.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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