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Payment Protection Clinic

Many people in the UK suspect they may have been mis-sold a payment protection insurance policy, but many people are still unsure how to make a claim or where to turn for information.


 Since 2006 more than 1.5 million people have submitted a complaint regarding their payment protection insurance policy and hundreds of millions of pounds have been paid out in compensation. The issue of mis-selling was exposed by the Financial Services Authority who found widespread failings throughout the lending world. Some of the issues uncovered included policies being added without a customer's knowledge and failure to explain the full terms and conditions of the cover. The FSA also highlighted the fact many lenders have not taken adequate measures to protect customer's from being mis-sold an unsuitable policy. For more information regarding the different types of mis-sale, you may find it useful to contact a payment protection clinic.


If you are considering reclaiming PPI one of your first questions is likely to be 'how much am I entitled to claim?' The level of compensation you may be entitled to will depend on the size and age of your policy and what type of debt it was attached to. Credit card PPI, for instance, is usually charged on a monthly basis and the cost relates directly to your outstanding balance. Loan PPI, on the other hand, is usually applied as an upfront fee at the start of the loan and costs in the region of 13-25% of the base loan value. If it is shown that your policy was mis-sold you can usually expect to receive a full refund of premiums plus 8% interest. For more information regarding refunds you can contact a payment protection clinic.

Getting help making a claim

If you require assistance making a claim for mis-selling or recovering unfair bank charges we may be able to help. We are an independant claims company who specialise in helping customers who have been mis-sold payment protection insurance or who have been charged unfair credit card charges. To find out more about making a claim or about payment protection clinics call 0207 471 2000 and speak to a member of our team.


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Belmont Thornton Limited is regulated by the Financial Conduct Authority in respect of regulated claims management activities; FRN:838450

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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